Article 1 [Purpose)

These terms and conditions apply to the use of Internet-related services (hereinafter referred to as “Services”) provided by the hansolbiomall cyber mall (hereinafter referred to as “Mall”) operated by 한솔생명과학(주) company (e-commerce business operator). The purpose is to define the rights, obligations and responsibilities of users.

※「These terms and conditions also apply to electronic commerce using PC communication, wireless, etc., unless they are contrary to their nature.」

Article 2 (Definition)

① “Mall” refers to a virtual business place set up by the 한솔생명과학(주) company to trade goods, etc. using information and communication facilities such as computers in order to provide goods or services (hereinafter referred to as “goods, etc.”) to users. It is also used to refer to a business operator that operates a cyber mall.

② “User” refers to members and non-members who access the “Mall” and receive services provided by the “Mall” in accordance with these Terms and Conditions.

③ ‘Member’ refers to a person who has registered as a member of the “Mall” and can continuously use the services provided by the “Mall”.

④ ‘Non-member’ refers to a person who uses the services provided by the “Mall” without registering as a member.

Article 3 (Specification, explanation and revision of terms and conditions, etc.)

① “Mall” refers to the contents of these terms and conditions, company name and representative name, address of business location (including the address of the place where consumer complaints can be handled), phone number, facsimile number, e-mail address, business registration number, and communication. The sales business report number, personal information manager, etc. are posted on the initial service screen (front) of the hansolbiomall cyber mall so that users can easily see them. However, the contents of the terms and conditions can be viewed by users through the connection screen.

② “Before the user agrees to the Terms and Conditions, the Mall provides a separate connection screen or pop-up screen so that the user can understand important contents such as cancellation of subscription, delivery responsibility, refund conditions, etc. among the contents stipulated in the Terms and Conditions to confirm the user’s confirmation. must be obtained.

③ “Mall” refers to the 「Act on Consumer Protection in Electronic Commerce, etc.」, 「Act on Regulation of Terms and Conditions」, 「Framework Act on Electronic Documents and Electronic Transactions」, 「Electronic Financial Transactions Act」, 「Electronic Signature Act」, 「Use of Information and Communications Network) These terms and conditions may be revised to the extent that they do not violate relevant laws such as the Act on Promotion and Information Protection, etc., the Act on Door-to-Door Sales, etc., and the Framework Act on Consumers.

④ When the “Mall” revises the terms and conditions, the date of application and the reason for revision will be specified and announced on the initial screen of the mall along with the current terms and conditions from 7 days prior to the date of application until the day before the date of application. However, if changes are made to the terms and conditions that are disadvantageous to users, notice will be provided with a grace period of at least 30 days. In this case, “Mall” clearly compares the contents before and after revision and displays them so that users can easily understand them.

⑤ If the “Mall” revises the terms and conditions, the revised terms and conditions will only apply to contracts concluded after the date of application, and the terms and conditions before revision will remain applicable to contracts already concluded before that date. However, if a user who has already entered into a contract wishes to be subject to the provisions of the revised terms and conditions to the “Mall” within the notice period of the revised terms and conditions under Paragraph 3 and receives consent from the “Mall,” the revised terms and conditions will apply. It's possible.

⑥ Matters not specified in these Terms and Conditions and the interpretation of these Terms and Conditions shall be governed by the Act on Consumer Protection in Electronic Commerce, etc., the Act on Regulation of Terms and Conditions, etc., the Consumer Protection Guidelines in Electronic Commerce, etc. prescribed by the Fair Trade Commission, and related laws and regulations or commercial practices. Follow.

Article 4 (Provision and change of services)

① “Mall” performs the following tasks.

1. Provision of information on goods or services and conclusion of purchase contract

2. Delivery of goods or services for which a purchase contract has been concluded

3. Other tasks determined by “Mall”

② “Mall” may change the details of goods or services to be provided under a contract to be concluded in the future in the event that goods or services are sold out or technical specifications are changed. In this case, the contents of the changed goods or services and the date of provision are specified and the contents of the current goods or services are immediately announced where they are posted.

③ If the “Mall” changes the contents of the service contracted with the user due to reasons such as out of stock of goods or changes in technical specifications, the reason will be immediately notified to the user at an address that can be notified.

④ In the case of the preceding paragraph, the “Mall” will compensate the user for any damages suffered thereby. However, this does not apply if the “Mall” proves that there was no intention or negligence.

Article 5 (Service interruption)

① “Mall” may temporarily suspend the provision of services in the event of maintenance, inspection, replacement or breakdown of information and communication equipment such as computers, or interruption of communication.

② “Mall” compensates for damages suffered by users or third parties due to temporary suspension of service provision for the reasons set forth in Paragraph 1. However, this does not apply if the “Mall” proves that there was no intention or negligence.

③ In the event that the service cannot be provided due to reasons such as conversion of business type, abandonment of business, integration between companies, etc., the “Mall” will notify the user in the manner stipulated in Article 8 and provide consumer services in accordance with the conditions originally presented by the “Mall”. compensate for. However, if the “Mall” does not notify the compensation standards, etc., the users’ mileage or accumulated points will be paid to the users in kind or in cash equivalent to the currency value used in the “Mall.”

Article 6 (Membership Registration)

① Users apply for membership by filling out their membership information according to the registration form set by the “Mall” and then expressing their intention to agree to these terms and conditions.

② The “Mall” will register as members among users who have applied to become members as described in Paragraph 1, unless they fall under any of the following items.

1. If the applicant has previously lost membership eligibility pursuant to Article 7, Paragraph 3 of these Terms and Conditions, however, if 3 years have passed since the loss of membership eligibility pursuant to Article 7 Paragraph 3, “Mall” approves membership re-registration. An exception is made if obtained.

2. If there are false information, omissions, or errors in the registration information.

3. If it is judged that registering as another member will significantly impede the technology of the “Mall”.

③ The membership contract is established when the approval of the “Mall” reaches the member.

④ If there is a change in the information registered at the time of membership registration, the member must notify the “Mall” of the change within a reasonable period of time through methods such as editing member information.

Article 7 (Withdrawal of membership, loss of qualification, etc.)

① Members may request withdrawal from the “Mall” at any time, and the “Mall” will immediately process membership withdrawal.

② If a member falls under any of the following reasons, the “Mall” may restrict or suspend membership.

1. If false information is registered when applying for membership

2. If the member does not pay the price of goods purchased using the “Mall” or other debts borne by the member in relation to the use of the “Mall” on the due date.

3. In case of threatening the order of e-commerce, such as interfering with other people’s use of the “Mall” or stealing information.

4. When using the “Mall” to commit an act prohibited by the law or these Terms and Conditions or contrary to public order and morals.

③ After “Mall” restricts or suspends membership, if the same act is repeated more than twice or if the reason is not corrected within 30 days, “Mall” may revoke membership.

④ If the “Mall” revokes membership, membership registration will be canceled. In this case, the member will be notified of this and given an opportunity to explain within a period of at least 30 days before cancellation of membership registration.

Article 8 (Notification to members)

① When the “Mall” notifies the member, it can be done to the e-mail address designated by the member in advance by agreement with the “Mall.”

② In the case of notification to an unspecified number of members, the “Mall” may replace individual notification by posting it on the “Mall” bulletin board for more than one week. However, individual notification will be provided for matters that have a significant impact on the member's transactions.

Article 9 (Application for purchase and consent to provision of personal information, etc.)

① “Mall” users apply for purchases on the “Mall” using the following or similar methods, and the “Mall” must provide the following information in an easy-to-understand manner when users apply for purchases.

1. Search and selection of goods, etc.

2. Enter the recipient’s name, address, phone number, e-mail address (or mobile phone number), etc.

3. Confirmation of the contents of the terms and conditions, services for which the right to withdraw subscription is restricted, and the burden of costs such as delivery fees and installation fees.

4. Indication of agreement to these terms and conditions and confirmation or rejection of the matters in item 3 above

(e.g. mouse click)

5. Application for purchase of goods, etc. and confirmation thereof or consent to confirmation by “Mall”

6. Selection of payment method

② If the “Mall” needs to provide the purchaser’s personal information to a third party, 1) the person receiving the personal information, 2) the purpose of using the personal information of the person receiving the personal information, 3) the items of personal information provided, 4) The personal information recipient must inform the purchaser of the period of retention and use of the personal information and obtain consent. (The same applies even if the consented details are changed.)

③ In the event that the “Mall” entrusts the work to handle the purchaser’s personal information to a third party, 1) the person who is entrusted with handling personal information, 2) the details of the work for which personal information handling is entrusted are notified to the purchaser and consent is given. You must receive . (The same applies even if the consented details are changed.) However, in cases where it is necessary for the performance of a contract for the provision of services and is related to the improvement of the purchaser's convenience, the method stipulated in the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc. By notifying us through the personal information handling policy, you do not need to go through the notification and consent procedures.

Article 10 (Establishment of contract)

① The “Mall” may not accept a purchase request as stated in Article 9 if any of the following applies. However, when concluding a contract with a minor, it must be notified that the minor or the legal representative may cancel the contract if the consent of the legal representative is not obtained.

1. If there are false information, omissions, or errors in the application details.

2. When a minor purchases goods or services prohibited by the Youth Protection Act, such as cigarettes or alcohol.

3. If it is judged that approving other purchase requests would significantly impede the “Mall” technology.

② The contract is deemed to have been established when the “Mall’s” approval reaches the user in the form of a receipt confirmation notice under Article 12, Paragraph 1.

③ The “Mall’s” expression of approval must include confirmation of the user’s purchase request, availability of sales, information on correction or cancellation of the purchase request, etc.

Article 11 (Payment Method)

Payment for goods or services purchased from the “Mall” can be made using any of the following methods available. However, the “Mall” cannot collect additional fees of any kind to the price of goods, etc. in relation to the user’s payment method.

1. Various account transfers such as phone banking, internet banking, and email banking

2. Payment by various cards such as prepaid cards, debit cards, credit cards, etc.

3. Online bank transfer

4. Payment by electronic money

5. Payment upon receipt

6. Payment based on points paid by “Mall” such as mileage

7. Payment by gift certificate entered into a contract with the “Mall” or recognized by the “Mall”

8. Payment by other electronic payment methods, etc.

Article 12 (Receipt confirmation notification, change and cancellation of purchase application)

① When a user requests a purchase, the “Mall” will notify the user of receipt.

② If there is a discrepancy in the expression of intent, the user who has received the receipt confirmation notice may request a change or cancellation of the purchase request immediately after receiving the receipt confirmation notice, and if there is a request from the user before delivery, the “Mall” will respond to the request without delay. It must be processed accordingly. However, if the payment has already been made, the provisions regarding cancellation of subscription, etc. in Article 15 shall apply.

Article 13 (Supply of goods, etc.)

① Unless there is a separate agreement with the user regarding the timing of supply of goods, etc., the “Mall” takes customization, packaging, and other necessary measures to ensure that goods are delivered within 7 days from the date the user makes a subscription. . However, if the “Mall” has already received all or part of the payment for goods, etc., action will be taken within 3 business days from the date of receiving all or part of the payment. At this time, “Mall” takes appropriate measures so that users can check the supply procedure and progress of goods, etc.

② “Mall” specifies the delivery method, the person responsible for paying delivery costs by means, and the delivery period by means for the goods purchased by the user. If the “Mall” exceeds the agreed delivery period, it must compensate the user for any resulting damages. However, this does not apply if the “Mall” proves that there was no intention or negligence.

Article 14 (Refund)

If the “Mall” cannot deliver or provide the goods that the user has applied for purchase due to reasons such as out of stock, the “Mall” will notify the user of the reason without delay and, if payment for the goods, etc. has been received in advance, within 3 days from the date of receiving the payment. We will refund you or take the necessary steps to obtain a refund within business days.

Article 15 (Withdrawal of subscription, etc.)

① Users who have entered into a contract with the “Mall” for the purchase of goods, etc. shall do so on the date on which they receive a document regarding the contents of the contract pursuant to Article 13, Paragraph 2 of the Act on Consumer Protection in Electronic Commerce, etc. (better than the date of receipt of the document) If the supply of goods, etc. is made late, the subscription can be withdrawn within 7 days from the date on which the goods, etc. are received or the supply of goods, etc. begins. However, if the Act on Consumer Protection in Electronic Commerce, etc. provides otherwise regarding cancellation of subscription, the provisions of the same Act shall apply.

② When users receive delivery of goods, etc., they cannot be returned or exchanged in any of the following cases.

1. If the goods, etc. are lost or damaged due to reasons attributable to the user (however, if the packaging, etc. is damaged in order to check the contents of the goods, etc., subscription can be canceled)

2. When the value of goods, etc. has decreased significantly due to use or partial consumption by the user.

3. When the value of goods, etc. has decreased significantly over time to the extent that resale is difficult.

4. If the packaging of the original product, etc. is damaged if it can be copied with a product with the same performance.

③ In the case of subparagraphs 2 to 4 of Paragraph 2, if the “Mall” has not taken measures such as specifying in advance the fact that cancellation of subscription is restricted in a place where consumers can easily see or providing trial products, the user’s subscription may be withdrawn. etc. are not limited.

④ Notwithstanding the provisions of paragraphs 1 and 2, if the contents of the goods, etc. are different from the contents of the display or advertisement or are implemented differently from the contents of the contract, the user shall be informed of the fact within 3 months from the date of supply of the goods, etc. Alternatively, you may cancel your subscription within 30 days from the date you became aware of it.

Article 16 (Effect of cancellation of subscription, etc.)

① When the “Mall” receives goods, etc. from a user, it will refund the amount already paid for the goods, etc., within 3 business days. In this case, when the “Mall” delays the refund of goods, etc. to the user, the delay interest calculated by multiplying the delay period by the delay interest rate stipulated in Article 21-2 of the Enforcement Decree of the Consumer Protection Act in Electronic Commerce, etc. is paid. .

② In refunding the above amount, if the user has paid for the goods, etc. with a payment method such as a credit card or electronic money, the “Mall” shall immediately suspend the billing for the goods, etc. by having the business that provided the payment method in question. Or ask us to cancel.

③ In the case of cancellation of subscription, etc., the user is responsible for the costs required to return the supplied goods. “Mall” does not charge a penalty or damages to users for reasons such as cancellation of subscription. However, if the contents of the goods, etc. are different from the contents of the display or advertisement, or the contract is implemented differently and the subscription is canceled, the “Mall” will bear the costs necessary to return the goods, etc.

④ If the user pays the shipping cost when receiving goods, etc., the “Mall” clearly indicates who will bear the cost when canceling the subscription so that the user can easily understand.

Article 17 (Personal Information Protection)

① When collecting users’ personal information, “Mall” collects the minimum amount of personal information necessary to provide services.

② “Mall” does not collect in advance the information necessary to fulfill the purchase contract when registering as a member. However, this does not apply in cases where identity verification is required prior to a purchase contract to fulfill obligations under relevant laws and a minimum amount of specific personal information is collected.

③ When “Mall” collects and uses a user’s personal information, it notifies the user of the purpose and obtains consent.

④ “Mall” cannot use the collected personal information for purposes other than those intended, and when a new purpose of use arises or is provided to a third party, the purpose is notified to the user and consent is obtained at the use/provision stage. However, exceptions are made in cases where relevant laws and regulations provide otherwise.

⑤ In cases where the “Mall” must obtain the consent of the user pursuant to paragraphs 2 and 3, the identity of the person in charge of personal information management (affiliation, name and phone number, other contact information), purpose of collection and use of information, third party Matters stipulated in Article 22 (2) of the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc., including matters related to the provision of information (recipient of information, purpose of provision, and contents of information to be provided), must be specified or notified in advance, and users must be notified in advance. You may withdraw this consent at any time.

⑥ Users may request to view and correct errors in their personal information held by the “Mall” at any time, and the “Mall” has the obligation to take necessary measures without delay. If the user requests correction of an error, “Mall” will not use the personal information until the error is corrected.

⑦ In order to protect personal information, the “Mall” must limit the number of persons handling the user’s personal information to the minimum and prevent the loss, theft, leakage, provision to a third party without consent, or alteration of the user’s personal information, including credit card and bank account information. We take full responsibility for any damages suffered by users due to such reasons.

⑧ “Mall” or a third party who has received personal information from it will destroy the personal information without delay when the purpose of collection or provision of the personal information has been achieved.

⑨ “Mall” does not pre-select the consent box regarding the collection, use and provision of personal information. In addition, it specifically specifies the services that are restricted when the user refuses consent to the collection, use, and provision of personal information, and provides services such as membership registration due to the user's refusal to consent to the collection, use, and provision of personal information that is not required to be collected. We will not limit or refuse offers.

Article 18 (Obligations of “Mall”)

① “Mall” shall not engage in any acts prohibited by the law or these Terms and Conditions or against public order and morals, and shall do its best to provide goods and services on a continuous and stable basis in accordance with the provisions of these Terms and Conditions.

② “Mall” must have a security system to protect users’ personal information (including credit information) so that users can use Internet services safely.

③ If the “Mall” incurs damages to a user due to unfair labeling or advertising practices prescribed in Article 3 of the Act on Fair Labeling and Advertising regarding products or services, the “Mall” shall be responsible for compensating the damages.

④ “Mall” does not send commercial advertising emails that users do not want.

Article 19 (Obligations regarding member ID and password)

① Except in the case of Article 17, members are responsible for managing their ID and password.

② Members must not allow third parties to use their ID and password.

③ If a member becomes aware that his/her ID and password has been stolen or is being used by a third party, he/she must immediately notify the “Mall” and follow any instructions provided by the “Mall”.

Article 20 (User Obligations) Users must not perform the following acts.

1. Registration of false information when applying or changing

2. Stealing other people’s information

3. Changes to information posted on “Mall”

4. Transmission or posting of information (computer programs, etc.) other than that specified by the “Mall”

5. Infringement of intellectual property rights, such as copyrights, of the “Mall” or other third parties.

6. Any act that damages the reputation of the “Mall” or other third parties or interferes with their business.

7. Disclosing or posting on the mall obscene or violent messages, videos, voices, or other information that is against public order and morals.

Article 21 (Relationship between connected “mall” and connected “mall”)

① If the upper “mall” and the lower “mall” are connected by a hyperlink (e.g., the subject of a hyperlink includes text, pictures, and moving images), the former is called the connecting “mall” (website), and the latter is called the connecting “mall” (website). It is called the connected “mall” (website).

② If the connected “mall” clearly states on the initial screen of the connected “mall” or a pop-up screen at the time of connection that it is not responsible for guaranteeing transactions with users for goods, etc. independently provided by the connected “mall”. We are not responsible for guaranteeing the transaction.

Article 22 (Attribution of copyright and restrictions on use)

① Copyright and other intellectual property rights for works created by “Mall” belong to “Mall”.

② Users may use information obtained by using the “Mall” for which intellectual property rights belong to the “Mall” for profit-making purposes by copying, transmitting, publishing, distributing, broadcasting or other methods without the prior consent of the “Mall” or third parties. You must not allow others to use it.

③ If the “Mall” uses the copyright belonging to the user in accordance with the agreement, it must notify the user.

Article 23 (Dispute Resolution)

① “Mall” establishes and operates a damage compensation processing organization to reflect legitimate opinions or complaints raised by users and to compensate for the damage.

② “Mall” gives priority to complaints and opinions submitted by users. However, if prompt processing is difficult, the user will be notified immediately of the reason and processing schedule.

③ In the event that a user applies for damage relief in connection with an e-commerce dispute that arises between the “Mall” and the user, it may be subject to mediation by a dispute mediation agency requested by the Fair Trade Commission or the city/provincial governor.

Article 24 (Jurisdiction and Governing Law)

① Litigation regarding e-commerce disputes that arise between the “Mall” and the user will be determined by the user’s address at the time of filing the lawsuit. If there is no address, the lawsuit will be under the exclusive jurisdiction of the district court with jurisdiction over the user’s place of residence. However, if the user's address or residence at the time of filing is unclear or if the user resides abroad, the lawsuit will be filed in the competent court under the Civil Procedure Act.

② Korean law applies to e-commerce lawsuits filed between the “Mall” and users.

These terms and conditions apply from 2024-06-20.